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Hastings and Prince Edward Public Health
toddler checking doctor's heart with stethoscope

Child Health

  • Our Child Health CARELine can connect clients directly with public health nurses.
  • Our Infant Feeding Programs and Services are available to support families with breastfeeding and infant feeding.
  • The Healthy Babies Healthy Children program provides home visits by a public health nurse to qualifying families with children up to six years of age. More information is available below.

Child Health CARELine

Public Health Nurses from our Child and Reproductive Health Program are available to speak with clients by phone to answer their questions about infant feeding, parenting, growth and development, and more. Our nurses can also connect clients with other programs and services to help support them as a parent. We invite you to use our CARELine poster to promote this service.

The CARELine is also available for professionals seeking information or wishing to make referrals to our programs and services. To reach us, call 613-966-5500 or 1-800-267-2803, ext. 223, or text 450-990-5551. 

Healthy Babies Healthy Children

Ontario’s Healthy Babies Healthy Children (HBHC) program provides home visits by a public health nurse to families with children up to six years of age that may benefit from additional prenatal, postpartum or parenting support. HBHC is a free, confidential and voluntary service for families that qualify for the program.

The following are possible indicators for a referral to HBHC:

  • prenatal health conditions or medical complications during pregnancy
  • prenatal smoking, alcohol or drug use
  • preterm or multiple birth
  • mother is less than 18 years of age
  • mother has not completed high school
  • parental history of depression, anxiety or mental illness
  • single parent, relationship stressors or lack of support
  • parenting concerns
  • concerns regarding the child’s health or growth and development
  • financial stressors
  • family does not have a primary care provider
  • family is new to Canada
  • family has involvement with the Children’s Aid Society (CAS)

Making a Referral to HBHC

Referrals can be made with the family’s consent by calling 613-966-5500 or 1-800-267-2803, ext. 269 or by completing the HBHC screening tool and faxing it to 613-966-4363.

Resources for Health Care Providers

Need More Information About Child Health?

To contact the CARELine, call 613-966-5500 or 1-800-267-2803, ext. 223.

For more information about the Healthy Babies Healthy Children program, call 613-966-5500 or 1-800-267-2803, ext. 269.

News, Research and Reports RELATED TO: Healthcare Providers

Upcoming Clinics and Classes RELATED TO : Prenatal Education, Infant Feeding Classes, Baby Feeding Drop-In, Dental Health Clinic, Immunization Clinic


Quinte West Infant Feeding Class

August 12 @ 10:00 am - 11:30 am
Public Health Quinte West Office


Quinte West Baby Feeding Drop-In

September 10 @ 1:30 pm - 3:30 pm
Public Health Quinte West Office


Belleville Baby Feeding Drop-In

September 14 @ 1:30 pm - 3:30 pm
Public Health Belleville Office


Belleville Infant Feeding Class

September 16 @ 2:00 pm - 3:30 pm
Public Health Belleville Office

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We are gradually resuming in-person services at HPEPH by appointment only at this time.  Please review our Service Interruptions page for more information.

All program lines and the COVID-19 information line operate Monday to Friday from 8:30 am to 4:30 pm (excluding statutory holidays).

To assist us with our efforts to stop the spread of COVID-19, we ask anyone visiting the office for an appointment to:

  • bring a non-medical mask, physical distancing may not be possible during your appointment
  • maintain physical distance of at least 2 metres, both inside and outside the office
  • review symptoms of COVID-19, and reschedule your appointment if you have symptoms of the virus, or any other illness
  • reschedule your appointment if a family member or other close contact is ill
  • use accessible buttons to open doors, instead of handles
  • use hand sanitizer when entering and exiting the building

We have made additional changes to prevent the spread of COVID-19. If you are visiting our office for an appointment, you can be confident that we are:

  • increasing our cleaning, in alignment with heightened infection control protocols
  • considering alternatives to in-person appointments and meetings when possible
  • screening staff and visitors for symptoms of COVID-19
  • offering in-person services by appointment only to reduce traffic in office
  • ensuring staff wear masks and/or other protective equipment when seeing clients

Please continue to our website for more information about our programs and services.