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Hastings and Prince Edward Public Health
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Child Health

  • Our Child Health CARELine can connect clients directly with public health nurses.
  • Our Infant Feeding Programs and Services are available to support families with breastfeeding and infant feeding.
  • The Healthy Babies Healthy Children program provides home visits by a public health nurse to qualifying families with children up to six years of age. More information is available below.

Child Health CARELine

Public Health Nurses from our Child and Reproductive Health Program are available to speak with clients by phone to answer their questions about infant feeding, parenting, growth and development, and more. Our nurses can also connect clients with other programs and services to help support them as a parent. We invite you to use our CARELine poster to promote this service.

The CARELine is also available for professionals seeking information or wishing to make referrals to our programs and services. To reach us, call 613-966-5500 or 1-800-267-2803, ext. 223, or text 450-990-5551. 

Healthy Babies Healthy Children

Ontario’s Healthy Babies Healthy Children (HBHC) program provides home visits by a public health nurse to families with children up to six years of age that may benefit from additional prenatal, postpartum or parenting support. HBHC is a free, confidential and voluntary service for families that qualify for the program.

The following are possible indicators for a referral to HBHC:

  • prenatal health conditions or medical complications during pregnancy
  • prenatal smoking, alcohol or drug use
  • preterm or multiple birth
  • mother is less than 18 years of age
  • mother has not completed high school
  • parental history of depression, anxiety or mental illness
  • single parent, relationship stressors or lack of support
  • parenting concerns
  • concerns regarding the child’s health or growth and development
  • financial stressors
  • family does not have a primary care provider
  • family is new to Canada
  • family has involvement with the Children’s Aid Society (CAS)

Making a Referral to HBHC

Referrals can be made, with the family’s consent, by calling 613-966-5500 or 1-800-267-2803, ext. 269.

Resources for Health Care Providers

Need More Information About Child Health?

To contact the CARELine, call 613-966-5500 or 1-800-267-2803, ext. 223.

For more information about the Healthy Babies Healthy Children program, call 613-966-5500 or 1-800-267-2803, ext. 269.

News, Research and Reports RELATED TO: Healthcare Providers

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Province of Ontario has Declared a Second Provincial Emergency to Address COVID-19 Crisis and Save Lives.  Read more.

Effective Thursday, January 14, 2021 at 12:01 a.m., the provincial government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work.

Owner/operators of a businesses, workplaces and/or other community organizations who are unsure of how to adjust operations for COVID-19 are encouraged to visit sector specific guidance regarding provincial lockdown measures at Ontario.ca or call the Stop the Spread Business Information Line at 1-888-444-3659. If you are unable to find an answer to your questions or need further guidance, please fill out this web form.

During the provincewide shutdown, no indoor social gatherings are permitted, except with members of the same household (the people you live with). Individuals who live alone and single parents may consider having exclusive, close contact with another household. Outdoor gatherings must be limited to 5 individuals, and proper physical distancing must be maintained.

If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.