Skip to main content Skip to sitemap
Hastings and Prince Edward Public Health

Contact HPEPH (COVID-19 related questions)

At this time, we are prioritizing case management and contact tracing for positive cases of COVID-19 individuals, working with impacted establishments to ensure appropriate protocols are in place, and responding to inquiries from individuals who are directly impacted by positive cases.

While we our do our best to respond to general inquiries within 3 business days, please be aware that this may not always be possible as we respond to critical public health issues.

We encourage you to review our main COVID-19 web page thoroughly before contacting Hastings Prince Edward Public Health. If you are contacting us to submit a complaint about non-compliance, please follow this web link. If you are not able to find answers to your questions on our website, or through the Ontario Ministry of Health’s, please submit your question using the web form below.

Interested in receiving monthly updates about HPEPH programs and services?

Sign up for our e-newsletter


HPEPH is currently offering vaccine to eligible groups. In order to keep our phone lines free for those who are currently eligible, please do NOT contact us to inquire about vaccinations unless you have been invited to participate.

Groups Currently Eligible

For booking information for eligible individuals, please visit


To pre-register for your 2nd dose appointment please complete the
Extended-Interval (16 Week) Second Dose Pre-Registration Form.

You will need to provide your health card number.


A province-wide Stay-at-Home order is in effect, and requires everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely. Please avoid close contact with anyone outside your household. For more information, visit our COVID-19 page.


If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.