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Hastings and Prince Edward Public Health

Contact HPEPH (COVID-19 related questions)

At this time, we are prioritizing case management and contact tracing for positive cases of COVID-19 individuals, working with impacted establishments to ensure appropriate protocols are in place, and responding to inquiries from individuals who are directly impacted by positive cases.

While we our do our best to respond to general inquiries within 3 business days, please be aware that this may not always be possible as we respond to critical public health issues.

We encourage you to review our main COVID-19 web page thoroughly before contacting Hastings Prince Edward Public Health. If you are contacting us to submit a complaint about non-compliance, please follow this web link. If you are not able to find answers to your questions on our website, or through the Ontario Ministry of Health’s, please submit your question using the web form below.

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Individuals turning 12 and over in 2021 who have not yet had a first dose, or those who meet the minimum second dose interval are now eligible to attend HPEPH walk-in clinics. To view the schedule, visit the Booking and Eligibility Page.

If you attended a clinic and did not receive an email copy of your vaccination receipt you can download a copy off the provincial booking site at


Individuals turning 12 and over in 2021 can also receive their vaccination at participating local pharmacies. Please visit for location and registration information.


On Friday, July 16 at 12:01 a.m., Ontario moved to Step 3  of the the Roadmap to Reopen. We must all continue to follow the public health measures, advice and restrictions. Outdoor gatherings are limited to 100 people in Step 3, and distancing must be maintained. For more information, visit our COVID-19 page.


If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 10 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.