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Hastings and Prince Edward Public Health

COVID-19 Resources for Health Care Providers

If are you looking for general information about COVID-19, please visit our main COVID-19 web page. The content below is mainly for Health Care Providers.

HPEPH Bulletins for Health Care Providers

Previous issues of our bulletins are shared on the Public Health Bulletin for Local Health Care Providers page and five most recent bulletins are listed below . Please subscribe to receive future bulletins.

  • May 25 – Local COVID-19 Updates
  • May 22 – Local COVID-19 Updates
  • May 14 – Local COVID-19 Updates
  • May 7 – Local COVID-19 Updates
  • May 4 – Local COVID-19 Updates


Health care providers are required to immediately report all persons under investigation, probable and confirmed cases of COVID-19 to HPEPH at 613-966-5500. This includes any person who has been tested for COVID-19. Please report by using the HPEPH COVID-19 Primary Care Reporting Form for print use or electronic use – updated April 1, 2020.

General questions about the virus, or any communicable disease, can also be directed to the HPEPH CD Intake Line 613-966-5500 or 1-800-267-2803, ext. 349. For additional, detailed information, health care providers are also encouraged to visit the Ministry of Health’s Page for Health Care Workers.

Resources for Health Care Providers (HCP)

Screening, Testing and Case Management for Patients

Screening and Self Isolation for HCW

PPE and Cleaning Protocols for HCP

General Resources and Information for HCP

From the Ontario Chief Medical Officer of Health (CMOH)

Updates and Memos from the CMOH

Directives from the CMOH

Supportive Housing – including Nursing Homes and LTC

Allied Health Professionals

Guidance Documents (Ontario Ministry of Health)

Information For Patients

Last updated: May 25, 2020.

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1) Our offices are temporarily closed to the public to allow us to respond to COVID-19 demands. However, phone lines remain open. The COVID-19 information line is operating 7 days a week (excluding statutory holidays) from 8:30 am to 4:30 pm. All other program lines are operating Monday to Friday from 8:30 am to 4:30 pm.

2) Returning travellers must self-isolate for 14 days and contact Public Health if symptoms of COVID-19 develop.

If you have returned from travel anywhere outside of Canada, you must self-isolate for 14 days and immediately contact Public Health or your local health care provider if you develop symptoms of COVID-19. Earlier this month all travellers were asked to self-isolated when they returned to Canada. Effective March 25, the federal government made this isolation mandatory under the Quarantine Act to better protect our most vulnerable citizens. Each of us must make the responsible decision to follow the advice of health authorities. It’s in everyone’s best interest to do everything we can to stop the spread of COVID-19.