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Hastings and Prince Edward Public Health

COVID-19 Resources for Health Care Providers

If are you looking for general information about COVID-19, please visit our main COVID-19 web page. The content below is mainly for Health Care Providers.

HPEPH Bulletins for Health Care Providers

Previous issues of our bulletins are shared on the Public Health Bulletin for Local Health Care Providers page and below. Please subscribe to receive future bulletins.


Health care providers are required to immediately report all persons under investigation, probable and confirmed cases of COVID-19 to HPEPH at 613-966-5500. This includes any person who has been tested for COVID-19.

General questions about the virus, or any communicable disease, can also be directed to the HPEPH CD Intake Line 613-966-5500 or 1-800-267-2803, ext. 349. For additional, detailed information, health care providers are also encouraged to visit the Ministry of Health’s Page for Health Care Workers.


The World Health Organization (WHO) has declared COVID-19 to be a global pandemic. Public Health is advising ALL individuals who are returning from any travel outside of Canada to self-isolate for 14 days and to monitor for symptoms of COVID-19. This advisory is being put in place in order to reduce potential exposure to the community if an individual develops the COVID-19 illness.

Resources for Health Care Workers/Providers

Memos from Ontario Chief Medical Officer of Health (CMOH)

Nursing Homes (including Long-Term Care/Retirement Homes/Supportive Housing, Hospices etc.)

Allied Health Professionals

HPEPH Bulletins for Health Care Providers

  • Mar 27 – Local COVID-19 Update
  • Mar 25 – Local Assessment Centres – Clinicians Needed!
  • Mar 24 – Important COVID-19 Updates from Medical Officer of Health
  • Mar 19 – First Confirmed Case
  • Mar 17 – Local COVID-19 Update
  • Mar 13 – Updated Case Definitions
  • Mar 12 – Important COVID-19 Updates for Health Care Providers
  • Feb 27 – Updated COVID-19 Case Definitions
  • Feb 19 – Guidance Documents​​​​​​
  • Feb 12 – Updated Case Definitions

Information For Patients

Guidance Documents (Ontario Ministry of Health)

Last updated: March 26, 2020.

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1) Our offices are temporarily closed to the public to allow us to respond to COVID-19 demands. Phone lines remain open. Please access our media release for more information.

2) Returning travellers must self-isolate for 14 days and contact Public Health if symptoms of COVID-19 develop.

If you have returned from travel anywhere outside of Canada, you must self-isolate for 14 days and immediately contact Public Health or your local health care provider if you develop symptoms of COVID-19. Earlier this month all travellers were asked to self-isolated when they returned to Canada. Effective March 25, the federal government made this isolation mandatory under the Quarantine Act to better protect our most vulnerable citizens. Each of us must make the responsible decision to follow the advice of health authorities. It’s in everyone’s best interest to do everything we can to stop the spread of COVID-19.