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Hastings and Prince Edward Public Health
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COVID-19 Response Service Interruptions

While our offices are closed to the public, our phone lines remain open. In response to the increased need for community screening and information, the HPEPH COVID-19 information line is operating 7 days a week (excluding statutory holidays) from 8:30 am to 4:30 pm. All other program lines are operating Monday to Friday from 8:30 am to 4:30 pm.

 Telephone services are available at 613-966-5500 or 1-800-267-2803.

Classes, Clinics and Client Services Status
Basic Cooking Classes   In-person classes: On hold
Questions: Call extension 610
Breastfeeding and Infant Feeding Clinics In-person clinics: On hold
Phone support: Available via extension 223, text 450-990-5551, or email CARELine@hpeph.ca

Public Health Nurses are available to speak with clients by phone to answer their questions about infant feeding and more.
CPNP: Food for You, Food for TwoIn-person sessions: On hold
Phone support: Available via extension 269
Dental Clinics In-person clinics: On hold
Phone support: Available via extension 680

If your child is in need of urgent dental treatment, or you are a senior 65+ in need of emergency dental treatment, please call extension 680.
Food Safety Courses In-person courses: On hold
Questions: Call extension 677
Healthy Babies Healthy Children Program In-person visits: On hold
Phone support: Available via extension 269
Healthy Environments   Routine inspections: On hold
Questions: Call extension 677
Immunization Clinics In-person clinics: On hold
Questions: Call extension 221
Needle Exchange Program Harm reduction supplies and naloxone kits are available by self-serve at Belleville, Trenton and Bancroft Public health offices. We continue to support our community partners in providing harm reduction and naloxone kits to clients, and are still providing outreach services.
Questions and phone support: Call extension 414
Prenatal Classes In-person classes: On hold
Online classes: Available
Questions: Call extension 223
Sexual Health Clinics In-person clinics: On hold
Phone support: Available via extension 418  

Please call us should you need any of the following:
• Access to your birth control prescription held by Hastings Prince Edward Public Health
• Concerns about sexually transmitted infections, blood borne infections, or HIV
• Outstanding test results from any of the Hastings Prince Edward Public Health locations
• Options counselling for pregnancy
• Access to Plan B
Smoking Cessation In-person clinics: On hold
Phone support: Available via extension 600
Email: TTL@hpeph.ca


Public Health staff are available to speak with existing and new clients by phone to answer their questions about quitting smoking, and how to receive nicotine patches, lozenges or gum.
Well Water Bottle Pick-Up and Drop-Off Belleville & North Hastings Offices
Residential well water test bottles can be dropped off for testing at:

Belleville (179 North Park St.) from Monday to Thursday between 8:30 am and 4:00 pm.  

North Hastings (1P Manor Ln, L1-024) Tuesday and Thursday (only) from 8:30 am to noon.
Due to the closure of the Hastings County Building we are offering an outside self-serve water drop off system. Please place your completed water sample in the cooler provided (located on ground by café doors) between the hours of 8:30 am to 1:00 pm on Tuesday, April 7th.

Questions: Call extension 677

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Alerts:

1) Our offices are temporarily closed to the public to allow us to respond to COVID-19 demands. However, phone lines remain open. The COVID-19 information line is operating 7 days a week (excluding statutory holidays) from 8:30 am to 4:30 pm. All other program lines are operating Monday to Friday from 8:30 am to 4:30 pm.

2) Returning travellers must self-isolate for 14 days and contact Public Health if symptoms of COVID-19 develop.

If you have returned from travel anywhere outside of Canada, you must self-isolate for 14 days and immediately contact Public Health or your local health care provider if you develop symptoms of COVID-19. Earlier this month all travellers were asked to self-isolated when they returned to Canada. Effective March 25, the federal government made this isolation mandatory under the Quarantine Act to better protect our most vulnerable citizens. Each of us must make the responsible decision to follow the advice of health authorities. It’s in everyone’s best interest to do everything we can to stop the spread of COVID-19.