The Ontario government has released a notice that, effective immediately, Ontarians should only seek testing at assessment centres if they are:
- Showing COVID-19 symptoms;
- Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app;
- A resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit; and
- Eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.
Appointments are now required for COVID-19 Testing. Please call ahead to pre-register for one of the COVID-19 Assessment Centres in Picton or Bancroft. For Belleville and Trenton testing, please use the online pre-registration form when possible.
Once you pre-register, you will be provided with instructions and directions for attending a local assessment centre.
The hotline is available 9 a.m. – 5 p.m, 7 days a week. The online registration form for Belleville and Trenton can be filled out any time of day but you will not receive confirmation/directions before 9 a.m. or after 5 p.m.
- Belleville and Trenton operate from 9 a.m. to 5 p.m., 7 days a week.
- The Bancroft assessment centre operates from 10 a.m. to 6 p.m., Monday to Friday.
- The Picton assessment centre operates from 9 a.m. to 5 p.m., Monday to Friday by appointment only.
- Bancroft – 613-332-2825 ext. 6224
- Belleville and Trenton – 613-961-5544 (you can still call if you prefer not to use the online form).
- Picton (by appointment only) – 613-813-6864
For weekend testing, call the Belleville/Trenton Hotline.
Please be aware that, due to high volumes, wait times at the assessment centres can be an hour or more, and test results can take anywhere from 2 to 5 days.
Your patience is appreciated.
If you require medical attention, contact your health care provider, TeleHealth Ontario at 1-866-797-0000 or for a medical emergency, please call 911 immediately. Individuals who are concerned about accessing an assessment centre or who have questions about COVID-19 are encouraged to call the HPEPH COVID-19 information line at 613-966-5500 / 1-800-267-2803.
- Testing for individuals without symptoms of COVID-19 is now available in Belleville at Shoppers Drug Mart at 150 Sidney Street.
- Testing at Shoppers Drug Mart is by appointment only.
- Visit stores.shoppersdrugmart.ca/en/store/987/ or call 613-962-3406 to book an appointment.
- Additional details about asymptomatic testing is available on the province’s website.
- Asymptomatic individuals who require testing for select reasons, such as visiting relatives in LTC or for employment purposes, can continue to seek testing at other testing sites if they do not have access to a testing location for asymptomatic individuals.
- Please note that testing at pharmacies is only available to individuals who are not exhibiting any symptoms of COVID-19.
- Stay at home and away from others if you are feeling ill. If you are experiencing any symptoms or worried you have been exposed to COVID-19, you should get tested at a community assessment centre.
While you’re waiting for your test results:
- Isolate yourself from others if you have COVID-19 symptoms or may have been exposed to COVID-19.
- If you do not have symptoms and have not been exposed to COVID-19, continue physical distancing and monitor for symptoms while you wait for results.
Test results are available online at https://covid-19.ontario.ca/.
If you are unable to access the online portal please call the COVID-19 Assessment Centre where you got tested to get your results.
If your test was conducted at the Bancroft, Belleville, or Trenton assessment centres, you can also request an email copy of your test results through the Quinte Health Care website portal.
- English – Follow-up Instructions for Individuals Tested for COVID-19 – HPEPH
- French – Follow-up Instructions for Individuals Tested for COVID-19 – HPEPH
- How to Self-Monitor – Public Health Ontario
- How to Self-Isolate – Public Health Ontario
- Self Isolation: A Guide for Caregivers/Contacts – Public Health Ontario