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Hastings and Prince Edward Public Health
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COVID-19 Questions and Answers

Please review our website thoroughly before contacting Hastings Prince Edward Public Health (HPEPH). If you are a Health care provider/health worker, please visit our COVID-19 Health Care Resources page.

Hastings Prince Edward Public Health (HPEPH) has moved back to the Green-Prevent level of the provincial reopening Framework as of February 10, 2021.

Residents of HPEPH are commended for their ongoing perseverance and efforts to slow the spread of COVID-19. Thanks to these efforts, many businesses and establishments are able to re-open, with restrictions in place. However, this is not a return to normal. In order to maintain our progress, all residents are asked to remain thoughtful about daily choices, as individual efforts can make huge impact to stop the spread of illness.

Current Precautions

For details regarding restrictions and precautions applicable to the Green-Prevent level of the province’s reopening Framework, please visit Ontario.ca. In addition to restrictions outlined by the province, Dr. Piotr Oglaza, Medical Officer of Health and CEO at HPEPH, has implemented a Class 22 Order, requiring the following additional precautions in Hastings and Prince Edward Counties:

  • Bookings for accommodation, personal service settings, and dine-in food services shall be accepted only for individuals residing in regions where Stay at Home Order has been lifted (exceptions will include booking accommodation for individuals who are travelling to our region for essential reasons as defined by the Ontario’s Stay at Home Order).
  • Dine-in services shall be limited to 6 people per table.
  • Contact information shall be required for all patrons attending local food service establishments and personal service settings.
  • Retail businesses shall be required to maintain/post a safety plan. Workers and patrons shall and wear appropriate face coverings or PPE.
  • Retail businesses shall not play music at a volume any louder than a normal conversation.
  • Patrons shall not be permitted to line up inside a retail setting, or to line up/congregate outside a retail setting unless they are wearing a face covering and can maintain 2 metres of distance.

For additional information and justification, the complete Class 22 Order is available on our website.

HPEPH will continue to update hpePublicHealth.ca to include information for local businesses and residents. Local business owners/operators who are unable to find answers to their questions on our web page are invited to complete our online inquiry form.

Click on the categories below to learn more about the COVID-19 response in Hastings & Prince Edward Counties.

I tested positive. What is next?
Information for people who test positive

Prevent the spread in workplaces
COVID-19 dashboard
Learn about local cases in our region
Understand COVID-19 outbreaks
Gathering limits and travel restrictions
Prevent the spread of COVID-19

Learn the latest public health measures
Submit a complaint about non-complianceCOVID-19 TestingLocate a assessment centre or test result
Questions about Mandatory face coverings / masksRequirements for self-isolationFinancial support during the pandemic
COVID-19 vacine
For all your questions related to COVID-19 Vaccines.
Meal Programs and Food Banks During COVID-19
Meal Programs and Food Banks During COVID-19
Contact Public Health
Still have questions? Submit your question online
Class Orders
List of all Class Orders/Sec 22 Orders

Mental health during the pandemic

If you are not able to find answers to your questions on our website, or through the Ontario Ministry of Health’s, you may submit your COVID-19 related question through this web form.

COVID-19 Resources

Signs and Posters

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Hastings Prince Edward Public Health (HPEPH) is in Green-Prevent level of the provincial reopening Framework since February 10, 2021.

For details regarding restrictions and precautions applicable to the Green-Prevent level of the province’s reopening Framework, please visit Ontario.ca.

In addition to restrictions outlined by the province, Dr. Piotr Oglaza, Medical Officer of Health and CEO at HPEPH, has implemented a Class 22 Order, which includes additional precautions in Hastings and Prince Edward Counties.

HPEPH will continue to update hpePublicHealth.ca to include information for local businesses and residents. Local business owners/operators who are unable to find answers to their questions on our web page are invited to complete our online inquiry form.

If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.