IMPORTANT – If this is a medical emergency, please call 911 immediately. If you are looking for additional information or have questions about COVID-19, please review this website thoroughly before contacting Hastings Prince Edward Public Health (HPEPH).
If you are not able to find answers to your questions on our website, or through the Ontario Ministry of Health’s self-assessment tool, please contact our COVID-19 information line by dialing 613-966-5500 or 1-800-267-2803. The COVID-19 information line is operating 7 days a week (excluding statutory holidays) from 8:30 am to 4:30 pm.
Cases of COVID-19 in Hastings and Prince Edward Counties
To access information about COVID-19 cases and testing in the region, please review the HPEPH COVID-19 Dashboard.
The Ministry of Health has declared that even a single case of COVID-19 in a long-term care or retirement home is considered an outbreak. For information about current outbreaks of COVID-19 and other respiratory illness outbreaks in long-term care and retirement homes throughout Hastings and Prince Edward Counties, review our Facility Outbreaks notice. Note: COVID-19 will be specifically identified in the outbreak notice if confirmed at a facility.
The World Health Organization has declared COVID-19 to be a global pandemic. Simply put, this means a disease that has spread across an entire country or the world, usually affecting a number of people. HPEPH is working closely with the Public Health Agency of Canada and the Ontario Ministry of Health to monitor the situation and protect our community.
At this time all residents are advised to practise physical distancing, to reduce exposure and help stop the spread of COVID-19 in our community.
We’ve created a chart to help illustrate the difference between self-quarantine, self-isolation and physical distancing.
If you are a health care provider or health worker, please go to our COVID-19 Health Care Resources page.
If you are an employer or an employee with questions about COVID-19 safety in the workplace, please go to our Healthy Workplaces page.
HPEPH Guidance Documents
- Safe Operating Requirements for Community Gardens
- COVID-19 Requirements for Food Businesses
- COVID-19 Requirements for Farmers’ Markets
- Self-Assessment Tool – Ministry of Health
- COVID-19 Information For and By People With Disabilities
- Attention Visitor Sign – Ministry of Health/HPEPH
- Attention Visitor Sign/Avis Aux Visiteurs (FR) – Ministry of Health/HPEPH
- How to Self-Monitor – Public Health Ontario
- How to Self-Isolate – Public Health Ontario
- Self Isolation: A Guide for Caregivers and Contacts – Public Health Ontario
- How to Isolate at Home – Public Health Agency of Canada
- What You Need to Stay Healthy – Ministry of Health
- Wash Your Hands – Public Health Agency of Canada
- Physical Distancing Infographic – HPEPH
- COVID-19 Fact Sheet – HPEPH
- Effects of COVID-19 on Pregnancy & Infant Feeding – HPEPH
- Caring for Pets – Public Health Ontario
- Mental and Emotional Health During COVID-19 – HPEPH
Precautions for Travellers
If you have returned from travel anywhere outside of Canada, you must self-isolate for 14 days and immediately contact HPEPH or your primary care provider if you develop symptoms of COVID-19. On March 25, the federal government made self-isolation mandatory for travellers returning to Canada. This requirement has been made under the Quarantine Act to better protect our most vulnerable citizens. Each of us must make the responsible decision to follow the advice of health authorities. It’s in everyone’s best interest to do everything we can to stop the spread of COVID-19.
If symptoms of COVID-19 develop while in self-isolation, individuals are strongly advised to call HPEPH, at 613-966-5500 or 1-800-257-2803, for further direction and guidance.
For more general information about COVID-19 please review our Frequently Asked Questions below, or visit the Ministry of Health’s COVID-19 page and the Government of Canada’s COVID-19 page and COVID-19 preparation page.