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Hastings and Prince Edward Public Health
I tested positive. What is next?

Information for People with Symptoms or Exposure to COVID-19

Last updated: January 5, 2022

I think I have symptoms of COVID-19, but I am not eligible for a test. What should I do?

Follow instructions provided at

I think I have been exposed to COVID-19, but I have not been notified. What should I do?

Follow instructions provided at

I received a positive result on a rapid test or PCR test. What do I do next?

  • Isolate immediately and review HPEPH’s guidance for individuals who test positive for COVID-19.
  • If you received a PCR test, a representative of public health will contact you, however this may take several days.
  • The call may appear as an “unknown number”. Please answer the call if you have tested positive for COVID-19, as additional helpful information will be provided.
  • You are required notify your high-risk contacts. Please provide them with HPEPH’s notification for high-risk contacts.

I am a high-risk contact of a person with COVID-19. What should I do?

If you are advised that you are a high-risk contact, this means you have been in close contact with someone who has the virus.
Please follow instructions provided in HPEPH’s notification for high-risk contacts.

I need to provide my employer with a sick note. Where can I get one?

If you are experiencing COVID-19 related symptoms, you can provide this sick note to your employer.

I need to isolate because I have symptoms or tested positive. Will I lose my job? How can I pay my bills?

It is against the law for your employer to fire you or punish you for not coming to work if you are self-isolating due to COVID-19.

There are different options to help you pay for things you need while you are isolating. The federal government offers benefits to people who are self-isolating due to COVID-19 or if they are caregiving for someone who needs support. Additional information is available on our self-isolation page.

What if I need medical attention while I am sick?

If you need emergency medical attention, you can still get medical care. Requirements for self isolation allow you to go the hospital in an emergency. It is important that you do not go to a family doctor’s office. If you are experiencing severe difficulty breathing, severe chest pain or have serious concern for your health, please go the nearest emergency department and tell them if you are close contact for known positive for COVID-19.

What if I need immigration related support?

Call Quinte Immigration Services and connect with one of their settlement workers. They can work with you to review what benefits you are eligible to receive from the government. They may also be able to connect you to other immigration related resources. You can reach them at 613-968-7723.

Additional Information:

Information for people Exposed to COVID-19

Understanding Self-Isolation (HPEPH)

School and COVID-19 (HPEPH)

COVID-19 Information for Newcomers (English)

COVID-19 Information for Newcomers (Punjabi)

COVID-19 Information for Newcomers (Hindi)

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Effective January 5, Ontario has moved to Modified Step 2 of the Roadmap to Reopen, and students will temporarily pivot to remote learning.  A summary of current restrictions is available at


Visit if you have symptoms of COVID-19, have tested positive, or you are a high risk contact.


All eligible individuals must book an appointment for an immunization clinic at, or make an appointment at a participating local pharmacy. Please visit for location and registration information.

For information about vaccinations for children and youth, visit