August 12, 2024
If you have a mental health concern or are worried about your substance use, your health care provider is a good place to start looking for help. In addition, many workplaces offer confidential access to short-term counselling through an Employee Assistance Program, and there are many private practitioners in the community.
There are also many services available in the community that can help and are free! Below, you will find information about general support and referrals for mental health concerns, opioid and/or addictions treatment, and quitting smoking.
- Crisis Intervention Centre – 24/7 response to crisis calls and provision of emergency mental health interventions such as assessments, referrals, short-term crisis resolution, and information. Call 613-969-7400. Press “1” then ext. 2753 or toll free 1-888-757-7766.
- Suicide Crisis Helpline – If you are thinking about suicide, or if you are concerned about someone you know thinking about suicide, call or text 9-8-8. A safe space to talk, 24 hours a day, every day of the year.
- AccessMHA – a program that assists people in accessing services for mental health and substance use health, and addictions issues. For available services related to mental health in the southeast region of Ontario, please visit AccessMHA South East.
- 211 Ontario – 24/7 helpline and website that connects individuals to community and social services. Includes a live chat option. Call 211 or toll free 1-877-330-3213.
- ConnexOntario – 24/7 access to service information for people experiencing problems with alcohol and drugs, mental health, or gambling. Includes a live chat option. Call 1-866-531-2600.
- Peer Support South East Ontario (PSSEO)– Free peer support and services for individuals 16+ experiencing problematic substance use and/or mental health issues. Peer Support Centres do not require a referral and walk-ins are welcome. Centre locations include Belleville, Madoc, Trenton, Bancroft, and Picton. One-on-one Community Peer Support requires a referral. Call 613-969-0122 for general information or visit the PSSEO website to view Peer Support Centre hours and locations.
- Steps To Wellness – Cognitive Behavioural Therapy (CBT) for pregnant and new mothers with babies up to 12 months of age, who have been feeling depressed, down, or anxious. The Steps to Wellness program is free and is an effective 9-week, online, group-based CBT series where participants will meet weekly in the virtual group setting with public health nurses to learn skills, strategies, and tools to help them manage their depression and anxiety. For more information, visit the Healthy Families Request for Support/Information page or call: 613-966-5500 / Toll-Free: 1-800-267-2803 ext. 223 Email: careline@hpeph.ca
- BounceBack® – A skill-building program managed by the Canadian Mental Health Association designed to help individuals 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. BounceBack® Today Videos can be accessed immediately. To work through the program with a BounceBack® coach, individuals can complete a self-referral form or ask their primary care provider to submit a referral. Visit bouncebackontario.ca or call toll free 1-800-345-0224 for more information.
- One Stop Talk/Parlons maintenant (for youth) – Get connected to a professional clinician (by phone or online) for a session of brief therapy. Connect with clinicians: Monday to Friday from 12 p.m. to 8 p.m. and on Saturdays from 12 p.m. to 4 p.m. To begin your session by phone, call: 1 (855) 416-8255 / 1 (855) 416-TALK. There is also the option to connect with a therapist through a virtual chat on the website through the link above.
- Find out more about Tobacco cessation services by visiting our Quit Smoking page.
- Take steps to Reduce the Risk – Health Canada and Getting Help with Substance Use.
- Ensure Naloxone is available. Naloxone is available for use for anyone at local pharmacies and participating harm reduction locations, as well as at Public Health offices. If you are in Ontario, the Ministry of Health provides a website, to search for naloxone near you.
- If you must use drugs alone, use an overdose prevention service such as the National Overdose Prevention Services 1-888-688-NORS(6677) or the Grenfell Ministries Overdose Prevention Line.
- NORS also provides information about several other crisis lines at nors.ca.
- For information about reducing your risk when using drugs, visit our Safer Drug Use web page.
Rapid Access Addictions Medicine (RAAM) Clinics
RAAM offers low barrier, responsive care to people who have concerns with their substance use. Anyone 16 and older who wants to reduce the harms associated with their substance use is welcome. The RAAM clinic provides services from a multidisciplinary team and may involve:- Addiction Counsellor
- Peer Support Worker
- Physician or Nurse Practitioner
- Registered Nurse or Registered Practical Nurse
- Trauma Therapist
Belleville RAAM Clinic
- Mondays and Tuesdays from 9 a.m. to 12 p.m.
- Wednesdays from 1 p.m. to 3 p.m.
- No appointments needed, and drop ins are welcome. Find out more on the attached information sheet.
Bancroft RAAM Clinic
- Mondays from 1 p.m. to 3 p.m.
- Wednesdays from 9 a.m. to 12 p.m.
- No appointments needed, and drop ins are welcome. Find out more on the attached information sheet.
OATC Belleville
OATC focuses on Harm Reduction strategies to help people reach their own optimal level of health and wellness. Sobriety may be a goal for some but others may want to reduce their intake. OATC ensures that each individual has optimal care. In addition to treating opioid addiction OATC takes steps to address some of the underlying medical conditions that can happen including HIV and Hepatitis C. For more information please visit there website above.- 125 Church Street South, Belleville
- 613-969-7892
- Monday to Friday – 7 a.m. to 3 p.m.
- Saturday & Sunday – 9 a.m. to 12 p.m.
Arrow Medical
Arrow Medical provides evidence-based treatments to people who use drugs. Their services include Opioid Agonist Therapy, Safe Opioid Supply and Hepatitis C and HIV services. For more information please visit there webpage above.- 89 Hastings Street North, Bancroft
- Monday, Thursday & Friday – 7 a.m. to 1 p.m.
- Tuesday – 7 a.m. to 2 p.m.
- Wednesday – 7 a.m. to 11 a.m. (no doctor available)
- Saturday – 9 a.m. to 12 p.m.
Change Healthcare
Change healthcare provides rapid outpatient access, through a comprehensive care model designed to meet broader health care needs of clients. Change healthcare provides Methadone and Suboxone assisted therapy, along with harm reduction services, basic primary care, Hepatitis C and HIV Treatment and counselling/care management services. For more information about Change Healthcare please visit their website.- 266 Main Street, Picton
- Wednesday – 8 a.m. to 4 p.m. (closed 12 p.m. to 1 p.m.)
- Friday – 6:30 a.m. to 1 p.m.
Sunrise Addiction Clinic – Belleville
The Sunrise Clinic is available to any individual seeking management and treatment of opioid addiction. The clinic prescribes Methadone and Suboxone. No referral necessary. For more information, call 613-771-0004.- 450 Dundas Street East, Belleville
- Monday – Client intake 8 a.m. to 12 p.m.
- Wednesday - Client intake 8 a.m. to 12 p.m.
- Tuesday and Friday – 7:30 a.m. to 12:30 p.m.
- Thursday, Saturday, and Sunday - closed
Cedar Springs Wellness Group: Ontario Addiction Treatment
Offer comprehensive outpatient services including Methadone, Suboxone, and Kadian.- 257 Pinnacle St, Suite #101, Belleville ON
- Monday – Friday 9 a.m. to 4 p.m.
- Saturday and Sunday - closed
Telemedicine Addictions Clinic
A telemedicine clinic at the IDA Pharmacy in Trenton prescribes suboxone as well as other treatments medications for substance use. Referral not necessary. For more information, call 613-955-0140.
IDA Pharmacy at the Trent Drug Mart
- 31 Quinte Street, #2, Trenton
- Monday 9 a.m. to 5 p.m.
- Saturdays 9 a.m. to 3 a.m.
