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Hastings and Prince Edward Public Health

COVID-19 Resources for Businesses, Organizations and Facilities

Last updated: January 20, 2021

Effective Thursday, January 14, 2021 at 12:01 a.m., the government is issuing a stay-at-home order and enhancing public health restrictions. These include:

  • requiring everyone to remain at home with exceptions for essential purposes
  • Outdoor organized/social gatherings are further restricted to a limit of five people with limited exceptions (such as if all individuals reside in the same household).
  • All non-essential retail stores, including hardware stores, alcohol retailers, and those offering curbside pickup or delivery, must open no earlier than 7 a.m. and close no later than 8 p.m.
  • Non-essential construction is further restricted, including below-grade construction, exempting survey.
  • Employees should work from home, whenever possible.
  • If you have questions about what will be open or impacts to your business or employment, call the Stop the Spread Business Information Line at 1-888-444-3659.
  • All enforcement and provincial offences officers will have the authority to issue tickets, close premises, or disperse individuals who are not complying with these orders.

For complete information on the Stay at Home Order and State of Emergency, visit ontario.ca.

General Public Health Mesures for Provincewide Shutdown

Public Health Advice, Recommendations and Instructions

Businesses or organizations must operate in compliance with the advice, recommendations, and instructions of public health officials, including any advice, recommendations or instructions on physical distancing, cleaning or disinfecting, and working remotely.

Physical Distancing and Line Management

Businesses or places must not permit patrons to line up inside the businesses or place, or to line up or congregate outside of the business or place unless they are maintaining a physical distance of at least two metres from other groups of persons and wearing a mask or face covering that covers their mouth, nose and chin unless they are entitled to an exception set out in the regulation.

Screening

Businesses or organizations must operate in compliance with the advice, recommendations instructions issued by the Office of the Chief Medical Officer of Health on screening individuals. Workplaces must screen any workers or essential visitors entering the work environment. See the COVID-19 Screening Tool for Workplaces for more information.

Personal Protective Equipment including Eye Protection

Personal protective equipment that provides protection of the eyes, nose, and mouth, is required if a worker is required to come within 2 metres of another person who is not wearing a face
covering and not separated by plexiglass or some other impermeable barrier.

All businesses or facilities must limit capacity so that every member of the public is able to maintain two metres of physical distancing from every other person, and limit the number of people occupying any room that is open to the public to 50% capacity of the particular room. Some businesses or facilities have additional capacity restrictions that apply beyond the general capacity requirements.
All businesses or facilities that engage in retail sales to the public must post a sign in a location visible to the public that states the maximum capacity they are permitted to operate under.

  • The maximum number of persons permitted in a business or facility that is operating at 50 per cent capacity is determined by taking the total square metres of floor space accessible to the public in the business or facility, not including shelving and store fixtures, dividing that number by 8 and rounding the result down to the nearest whole number.
  • The maximum number of persons permitted in a business or facility that is operating at 25 per cent capacity is determined by taking the total square metres of floor space accessible to the public in the business or facility, not including shelving and store fixtures, dividing that number by 16 and rounding the result down to the nearest whole number.

Cleaning and Disinfection

Businesses or places that are open shall ensure that equipment, washrooms, locker rooms, change rooms, showers that are accessible to the public are cleaned and disinfected as frequently
as is necessary to maintain a sanitary condition.

Face Coverings

Businesses or organizations must ensure that masks or face coverings are worn by any person (including members of the public and workers) in the indoor area of the business or organization, with limited exceptions.

Safety Plans

Requirement for all businesses open to prepare and make available a COVID-19 safety plan. A copy of the plan shall be made available to any person for review upon request, and be posted where it would come to the attention of individuals working in or attending the business.

Guidance Documents

Signage and Posters

If you have further questions about what is open or the impacts on your business or employment, call the Province’s Stop the Spread Business Information Line at 1-888-444-3659, or visit Reopening Ontario web page. Your role as an employer is to help manage the spread of COVID-19 in our community and is critical to reduce the spread of transmission.

Key Steps for Workplaces

Resources

Business Supports and Training

Cleaning and Disinfecting

Ergonomics for Working from Home

Workplace Safety and Prevention Services has ergonomic safety resources for Temporary Home Offices:

Psychological Health and Safety During COVID-19

As the pandemic continues to evolve, HPEPH is working closely with the Public Health Agency of Canada, Public Health Ontario, the Ministry of Health and our community partners to monitor and respond to this situation.

Creating Healthy Workplaces

According to the World Health Organization, a healthy workplace is one in which workers and managers collaborate to continually improve the ways the workplace protects and promotes the health, safety and well-being of all workers and the sustainability of the workplace.

Healthy workplaces provide an environment that is supportive of employees’ mental and physical health, making the healthy choice the easy choice. 

Why Create a Healthy Workplace?

Today’s business environment requires organizations to leverage every possible advantage to in order to thrive, be competitive and be sustainable. Research has shown that organizations with an engaged, healthy workforce are more effective, more productive, and enjoy a better reputation. Such organizations also tend to have reduced absenteeism, fewer health-related expenses, and lower staff turnover.

How Can I Support a Healthy Workplace?

Researchers have shown that, to effectively address health in the workplace, employers need to use a comprehensive approach, acting on a variety of factors. The Ontario Workplace Health Coalition (OWHC) Healthy Workplace Model has four essential elements that work together to create a healthy workplace. It can be used by workplaces of all sizes. 

How Can Public Health Help?

HPEPH can provide information, resources, and support to encourage the creation of a healthy workplace. Have a look at our lending programs, resources available below, or give us a call at 613-966-5500 or 1-800-267-2803, ext. 610.

Resources to Support a Healthy Workplace

Healthy Eating at Work

The workplace often involves food and meal times. Our Healthy Workplace Nutrition Environment Toolkit and Hosting Healthy Meetings and Events brochure can provide some ideas to encourage healthy eating at work.

Shift Work

Shift work is common in workplaces. It can affect employee health, as well as safety on the job. Organizational approaches can reduce the negative effects of shift work.

Stress and Mental Health

One in five Canadians live with a mental illness. There are many resources available to support employees living with a mental illness and their employers.  

Stress Strategies is a problem-solving approach to addressing stress management. You may wish to share this information about stress-friendly lifestyles with your employees.

Need More Information About COVID-19 Resources for Businesses, Organizations and Facilities?

Call 613-966-5500 or 1-800-267-2803, ext. 610.

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Sign up for our e-newsletter

Province of Ontario has Declared a Second Provincial Emergency to Address COVID-19 Crisis and Save Lives.  Read more.

Effective Thursday, January 14, 2021 at 12:01 a.m., the provincial government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work.

Owner/operators of a businesses, workplaces and/or other community organizations who are unsure of how to adjust operations for COVID-19 are encouraged to visit sector specific guidance regarding provincial lockdown measures at Ontario.ca or call the Stop the Spread Business Information Line at 1-888-444-3659. If you are unable to find an answer to your questions or need further guidance, please fill out this web form.

During the provincewide shutdown, no indoor social gatherings are permitted, except with members of the same household (the people you live with). Individuals who live alone and single parents may consider having exclusive, close contact with another household. Outdoor gatherings must be limited to 5 individuals, and proper physical distancing must be maintained.

If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.