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Hastings and Prince Edward Public Health

Infection Prevention and Control Lapse Disclosures

The Ministry of Health has directed all public health units to publicly disclose more detailed information on non-routine infection prevention and control (IPAC) lapse investigations where they are identified. An IPAC lapse is a departure from infection prevention and control standards. The result could be infectious disease transmission to patients or staff through exposure to blood or body fluids. An example would be medical equipment that is improperly cleaned and can spread infections from one patient to another.

This page contains reports on premises where an IPAC lapse was identified through the assessment of a complaint or referral, or through communicable disease surveillance. It does not include reports of premises which were investigated following a complaint or referral where no infection prevention and control lapse was ultimately identified.

These reports are not exhaustive, and do not guarantee that those premises listed are free of infection prevention and control lapses. Identification of lapses is based on assessment and investigation of a premises at one point in time. These assessments and investigations are triggered when potential infection prevention and control lapses are brought to the attention of the local Medical Officer of Health.

IPAC Investigation Reports

You Make Me Smile Dental Centre – Dr. Younes (2 Sites: Trenton & Belleville – December, 2018)

Irene Camp, RPN, Independent Foot Care Provider (Picton – November, 2019)

Please note: IPAC investigation reports are posted on this page as per the Ontario Public Health Standards, Infection Prevention and Control Complaints Protocol (the protocol). If the outcome of an investigation is such that a risk is identified that requires action on the part of patients, the protocol also ensures processes are in place to clearly notify patients of such risks and recommended action either directly or through a public news release.

For more information regarding these lapses please contact the Public Health Communicable Disease Intake Line at 613-966-5500 or 1-800-267-2803, ext. 349.

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We are gradually resuming in-person services at HPEPH by appointment only at this time.  Please review our Service Interruptions page for more information.

All program lines and the COVID-19 information line operate Monday to Friday from 8:30 am to 4:30 pm (excluding statutory holidays).

To assist us with our efforts to stop the spread of COVID-19, we ask anyone visiting the office for an appointment to:

  • bring a non-medical mask, physical distancing may not be possible during your appointment
  • maintain physical distance of at least 2 metres, both inside and outside the office
  • review symptoms of COVID-19, and reschedule your appointment if you have symptoms of the virus, or any other illness
  • reschedule your appointment if a family member or other close contact is ill
  • use accessible buttons to open doors, instead of handles
  • use hand sanitizer when entering and exiting the building

We have made additional changes to prevent the spread of COVID-19. If you are visiting our office for an appointment, you can be confident that we are:

  • increasing our cleaning, in alignment with heightened infection control protocols
  • considering alternatives to in-person appointments and meetings when possible
  • screening staff and visitors for symptoms of COVID-19
  • offering in-person services by appointment only to reduce traffic in office
  • ensuring staff wear masks and/or other protective equipment when seeing clients

Please continue to our website for more information about our programs and services.