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Hastings and Prince Edward Public Health
woman having nails filed at salon

Personal Service Providers

Personal services settings include any place that offers aesthetic services such as body piercing, tattooing, nail care, hair removal, and hairstyling. In 2018, the Ministry of Health implemented the Ontario Personal Service Settings Regulation 136/18 under the Health Protection and Promotion Act, which applies to all personal service settings with the following exceptions:

  • Hospitals
  • Retirement homes and long-term care homes
  • Settings where the personal services are primarily provided by a member of a regulated health profession
  • The dwelling of a person receiving a personal service, where the personal service is provided at that dwelling

Public Health Inspectors regularly visit personal services settings to assess the potential for risk – for both clients and workers – of acquiring infections during the delivery of these services. Our inspectors work with personal service providers to offer guidance on infection prevention and control according to the requirements and recommendations described in the Ministry of Health’s Infection Prevention and Control Best Practices for Personal Services Settings.

If you are planning to open a new personal service business in Hastings or Prince Edward Counties, please complete and submit the Personal Service Notification form and a Public Health Inspector will contact you.

Need More Information About Personal Service Providers?

Call 613-966-5500 or 1-800-267-2803, ext. 677.

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We are gradually resuming in-person services at HPEPH by appointment only at this time.  Please review our Service Interruptions page for more information.

All program lines and the COVID-19 information line operate Monday to Friday from 8:30 am to 4:30 pm (excluding statutory holidays).

To assist us with our efforts to stop the spread of COVID-19, we ask anyone visiting the office for an appointment to:

  • bring a non-medical mask, physical distancing may not be possible during your appointment
  • maintain physical distance of at least 2 metres, both inside and outside the office
  • review symptoms of COVID-19, and reschedule your appointment if you have symptoms of the virus, or any other illness
  • reschedule your appointment if a family member or other close contact is ill
  • use accessible buttons to open doors, instead of handles
  • use hand sanitizer when entering and exiting the building

We have made additional changes to prevent the spread of COVID-19. If you are visiting our office for an appointment, you can be confident that we are:

  • increasing our cleaning, in alignment with heightened infection control protocols
  • considering alternatives to in-person appointments and meetings when possible
  • screening staff and visitors for symptoms of COVID-19
  • offering in-person services by appointment only to reduce traffic in office
  • ensuring staff wear masks and/or other protective equipment when seeing clients

Please continue to our website for more information about our programs and services.