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Hastings and Prince Edward Public Health
water pouring from tap into reusable bottle

Small Drinking Water System Operators

If your business supplies drinking water to the public from a private well, or surface water source (river, lake), you may be an owner or operator of a small drinking water system (SDWS). If you are the owner/operator of a SDWS it is your responsibility to ensure that this water is safe to drink.

Small drinking water systems are regulated by Ontario Regulation 319/08 (Small Drinking Water Systems) under the Health Protection and Promotion Act.

To register your SDWS, fill out the Small Drinking Water System Identification form and either fax or mail the completed form to Hastings Prince Edward Public Health (HPEPH).

Before re-opening a seasonal SDWS, a Notice to Re-Open a Small Drinking Water System form must be completed and submitted to HPEPH by the owner/operator.

Testing Your Water Supply

To test the drinking water from your SDWS, first complete the Small Drinking Water System Laboratory Services Notification (LSN) form. This form must be faxed or mailed to HPEPH prior to submitting your drinking water samples to the laboratory of your choice

The frequency, number, and type of tests that may be required for your SDWS will be outlined in the customized directive that is issued for your SDWS by a Public Health Inspector.

Reporting Adverse Test Results

SDWS owners/operators are required to immediately report any adverse observation or adverse test result to HPEPH in person, by phone, or through the after-hours on-call system (613-966-5500 or 1-800-267-2803). A follow-up notice must be sent to Healthy Environments using the Notice of Adverse Test Results and Issue Resolution form (within 24 hours). 

Small Drinking Water System Owner/Operator Class

Public Health offers a free training course for SDWS owners/operators. See our SDWS class page for more information.

Need More Information About Small Drinking Water System Operators?

Call 613-966-5500 or 1-800-267-2803, ext. 677.

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Province of Ontario has Declared a Second Provincial Emergency to Address COVID-19 Crisis and Save Lives.  Read more.

Effective Thursday, January 14, 2021 at 12:01 a.m., the provincial government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work.

Owner/operators of a businesses, workplaces and/or other community organizations who are unsure of how to adjust operations for COVID-19 are encouraged to visit sector specific guidance regarding provincial lockdown measures at Ontario.ca or call the Stop the Spread Business Information Line at 1-888-444-3659. If you are unable to find an answer to your questions or need further guidance, please fill out this web form.

During the provincewide shutdown, no indoor social gatherings are permitted, except with members of the same household (the people you live with). Individuals who live alone and single parents may consider having exclusive, close contact with another household. Outdoor gatherings must be limited to 5 individuals, and proper physical distancing must be maintained.

If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.