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Hastings and Prince Edward Public Health
water pouring from tap into reusable bottle

Small Drinking Water System Operators

If your business supplies drinking water to the public from a private well, or surface water source (river, lake), you may be an owner or operator of a small drinking water system (SDWS). If you are the owner/operator of a SDWS it is your responsibility to ensure that this water is safe to drink.

Small drinking water systems are regulated by Ontario Regulation 319/08 (Small Drinking Water Systems) under the Health Protection and Promotion Act.

To register your SDWS, fill out the Small Drinking Water System Identification form and either fax or mail the completed form to Hastings Prince Edward Public Health (HPEPH).

Before re-opening a seasonal SDWS, a Notice to Re-Open a Small Drinking Water System form must be completed and submitted to HPEPH by the owner/operator.

Testing Your Water Supply

To test the drinking water from your SDWS, first complete the Small Drinking Water System Laboratory Services Notification (LSN) form. This form must be faxed or mailed to HPEPH prior to submitting your drinking water samples to the laboratory of your choice

The frequency, number, and type of tests that may be required for your SDWS will be outlined in the customized directive that is issued for your SDWS by a Public Health Inspector.

Reporting Adverse Test Results

SDWS owners/operators are required to immediately report any adverse observation or adverse test result to HPEPH in person, by phone, or through the after-hours on-call system (613-966-5500 or 1-800-267-2803). A follow-up notice must be sent to Healthy Environments using the Notice of Adverse Test Results and Issue Resolution form (within 24 hours). 

Small Drinking Water System Owner/Operator Class

Public Health offers a free training course for SDWS owners/operators. See our SDWS class page for more information.

Need More Information About Small Drinking Water System Operators?

Call 613-966-5500 or 1-800-267-2803, ext. 677.

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We are gradually resuming in-person services at HPEPH by appointment only at this time.  Please review our Service Interruptions page for more information.

All program lines and the COVID-19 information line operate Monday to Friday from 8:30 am to 4:30 pm (excluding statutory holidays).

To assist us with our efforts to stop the spread of COVID-19, we ask anyone visiting the office for an appointment to:

  • bring a non-medical mask, physical distancing may not be possible during your appointment
  • maintain physical distance of at least 2 metres, both inside and outside the office
  • review symptoms of COVID-19, and reschedule your appointment if you have symptoms of the virus, or any other illness
  • reschedule your appointment if a family member or other close contact is ill
  • use accessible buttons to open doors, instead of handles
  • use hand sanitizer when entering and exiting the building

We have made additional changes to prevent the spread of COVID-19. If you are visiting our office for an appointment, you can be confident that we are:

  • increasing our cleaning, in alignment with heightened infection control protocols
  • considering alternatives to in-person appointments and meetings when possible
  • screening staff and visitors for symptoms of COVID-19
  • offering in-person services by appointment only to reduce traffic in office
  • ensuring staff wear masks and/or other protective equipment when seeing clients

Please continue to our website for more information about our programs and services.