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Hastings and Prince Edward Public Health
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Youth Friendly Care

Young people have rights. Youth-friendly care means understanding that youth are a diverse group with different needs and desires. The care they receive needs to be adapted to their unique experiences. HPEPH is committed to providing youth friendly care.

Sexual Health During the Pandemic

The importance of your sexual health is not in lockdown. Even though you might feel isolated during the pandemic, supports and resources remain available to help you. You don’t need to worry alone. Confidential, respectful and caring support continues to be available. The following resources continue to be available to provide you with youth centered care.

Public Health Nurses

Our public health nurses remain available to providing caring, confidential, and non-judgemental support:

If you would like to have a confidential conversation with a Public Health Nurse, call 613-966-5500 x 418 or 1-800-267-2803 x 418 (Monday to Friday, 8:30am – 4:30pm).

For more information, visit our Birth Control & Pregnancy Counselling Page, or our Sexually Transmitted Infections Page.

Telephone/chat support

SexualHealthOntario offers information and support on sexually transmitted infections, birth control and more. For answers to your sexual health questions, information and assistance, chat with a sexual health expert or to speak to a counsellor, you may also call their Sexual Health Infoline Ontario (SHILO) toll-free: 1-800-668-2437

If you feel you are in a state of crisis, call the 24/7 Mental Health Helpline at 1-866-531-2600.

Need More Information About Youth Friendly Care?

  • is a trusted source for sexual health information. Topics range from sexually transmitted infections, HIV, LGBTTQ+, Birth control, pregnancy and consent.

  • Young people have rights. Youth-friendly care means understanding that youth are a diverse group with different needs and desires. The care they receive needs to be adapted to their unique experience. Youth-friendly care, it’s your right! Learn more:

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HPEPH is currently offering vaccine to eligible groups. In order to keep our phone lines free for those who are currently eligible, please do NOT contact us to inquire about vaccinations unless you have been invited to participate.

Groups Currently Eligible to Book at

  • Individuals turning 50 and over in 2021
  • Health care or personal support workers
  • Childcare workers (licensed & unlicensed)
  • Education workers (including special education)
  • Residents and staff in care homes and group living settings (including essential caregivers)
  • People with highest-risk health conditions and their caregivers (for example, pregnancy, organ transplant, multiple sclerosis)
  • People with high risk health conditions and their caregivers (for example, BMI of over 40, chemotherapy, Down syndrome)
  • People with at-risk health conditions (for example, autoimmune disorders, heart disease, diabetes)
  • Chronic home health care recipients
  • First Nations, Inuit and Métis individuals, including members of their household
  • People who cannot work from home (Group One and Group Two)

Groups Eligible to Book at Pharmacies:

Groups Eligible to Pre-Register

For booking information for eligible individuals, please visit


A province-wide Stay-at-Home order is in effect, and requires everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services (including getting vaccinated), for outdoor exercise, or for work that cannot be done remotely. Please avoid close contact with anyone outside your household. For more information, visit our COVID-19 page.


If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.