NEW AND IMPORTANT – If this is a medical emergency, please call 911 immediately. If you are looking for additional information or have questions about COVID-19, please review this website thoroughly before contacting Hastings Prince Edward Public Health (HPEPH).
If you are not able to find answers to your questions on our website, or through the Public Health Agency of Canada’s self-assessment tool. If you still have questions after completing the self-assesment, please contact our COVID-19 information line by dialing 613-966-5500. The line is currently answered by public health staff 7 days a week between 8:30 am and 8:30 pm Monday to Friday, and 8:30 am to 4:30 pm on the weekend. Please be patient, and use this line only if you are unable to answer your questions with the resources available online. Callers may have to wait for their call to be answered due to high call volumes.
If you are a health care provider or health worker, please go to our COVID-19 Health Care Resources page.
If you are an employer or an employee with questions about COVID-19 safety in the workplace, please go to our Healthy Workplaces page.
The World Health Organization has declared COVID-19 to be a global pandemic. Simply put, this means a disease that has spread across an entire country or the world, usually affecting a number of people. HPEPH is working closely with the Public Health Agency of Canada and the Ontario Ministry of Health to monitor the situation and protect our community.
At this time all residents are advised to practise physical distancing, to reduce exposure and help stop the spread of COVID-19 in our community.
For more information, review the Washington Post’s comprehensive article about the spread of infectious disease and how to “flatten the curve”.
- Self-Assessment Tool – Public Health Agency of Canada
- How to Self-Monitor – Public Health Ontario
- How to Self-Isolate – Public Health Ontario
- Self Isolation: A Guide for Caregivers and Contacts – Public Health Ontario
- How to Isolate at Home – Public Health Agency of Canada
- What You Need to Stay Healthy – Ministry of Health
- Wash Your Hands – Public Health Agency of Canada
- Physical Distancing Infographic – HPEPH
- COVID-19 Fact Sheet – HPEPH
- Mental and Emotional Health During COVID-19 – HPEPH
Lab-Confirmed COVID-19 Cases in Hastings and Prince Edward Counties
Lab-confirmed cases of COVID-19 are in self-isolation and being monitored by health authorities. Every effort will be made to update this list daily by 2:00 pm.
|Case #||Date of Lab Confirmation|| Transmission|
(community, travel or close contact)
|1||March 19, 2020||travel|
|2||March 20, 2020||travel|
|3||March 20, 2020||close contact|
|4||March 23, 2020||close contact|
|5||March 23, 2020||travel|
|6||March 26, 2020||travel|
Precautions for Travellers
If you have returned from travel anywhere outside of Canada, you must self-isolate for 14 days and immediately contact Public Health or your local health care provider if you develop symptoms of COVID-19. Earlier this month all travellers were asked to self-isolated when they returned to Canada. Effective March 25, the federal government made this isolation mandatory under the Quarantine Act to better protect our most vulnerable citizens. Each of us must make the responsible decision to follow the advice of health authorities. It’s in everyone’s best interest to do everything we can to stop the spread of COVID-19.
If symptoms of COVID-19 develop, individuals are strongly advised to call HPEPH, at 613-966-5500 or 1-800-257-2803, for further direction and guidance.
Some residents have received calls from individuals falsely claiming to be from Public Health and requesting private information or that people call 811. Hastings Prince Edward Public Health does not use the 811 line. If you have any doubts about a caller asking for your personal information, hang up and call us directly at 613-966-5500.
HPEPH has been working with the Ontario Ministry of Health and the federal government to support the repatriation of Canadians. More information about this process, including measures in place to protect the local community, is available in our News and Notices section.
For more general information about COVID-19 please review our Frequently Asked Questions below, or visit the Ministry of Health’s COVID-19 page and the Government of Canada’s COVID-19 page and COVID-19 preparation page.
Last updated: March 27, 2020.