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Media Release: HPEPH will continue to provide priority services throughout holiday and lock-down period

Hastings and Prince Edward Counties/December 23, 2020 – Hastings Prince Edward Public Health (HPEPH) will continue to provide priority services throughout the holiday period to protect the health of the public and respond to the COVID-19 pandemic. Case management, contact tracing, and emergency services will continue in order to ensure any positive cases of COVID-19 are promptly isolated and all high-risk contacts are notified.  All other services are being cancelled with the exception of scheduled appointments and self-service of water-bottle testing kits and nicotine replacement, harm reduction and birth control supplies.

Throughout the holidays and lock-down period, the following services will continue to be provided:

  • Answers to questions about COVID-19 and other public health topics are available at
  • The HPEPH COVID-19 reporting dashboard will continue to be updated daily with the exception of December 25, 26 and January 1.
  • Identified high risk contacts of current cases of COVID-19 can contact HPEPH by calling 613-966-5500/1-800-267-2803 and following the prompts. 
  • General inquiries about COVID-19 can be submitted at
  • Non-medical emergencies, outbreaks or a reportable disease that require immediate assistance can be reported by calling 613-966-5500/1-800-267-2803 and following the prompts.

“Our staff are working diligently to keep our community safe. Please, help us with these efforts by making choices to celebrate safely this holiday season,” says Dr. Piotr Oglaza, Medical Officer of Health and CEO at HPEPH. “Stay at home and only socialize with people in your household. Limiting your close contacts is one of the best things you can do to stop the spread of COVID-19.”

Please call in advance for information related to the availability of services at our locations in Trenton, Bancroft and Picton. 

For more information about how to reduce the spread of COVID-19, visit


Media Contacts

Maureen Hyland –

Emily Tubbs –

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Province of Ontario has Declared a Second Provincial Emergency to Address COVID-19 Crisis and Save Lives.  Read more.

Effective Thursday, January 14, 2021 at 12:01 a.m., the provincial government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work.

Owner/operators of a businesses, workplaces and/or other community organizations who are unsure of how to adjust operations for COVID-19 are encouraged to visit sector specific guidance regarding provincial lockdown measures at or call the Stop the Spread Business Information Line at 1-888-444-3659. If you are unable to find an answer to your questions or need further guidance, please fill out this web form.

During the provincewide shutdown, no indoor social gatherings are permitted, except with members of the same household (the people you live with). Individuals who live alone and single parents may consider having exclusive, close contact with another household. Outdoor gatherings must be limited to 5 individuals, and proper physical distancing must be maintained.

If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 14 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.