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Media Release: Confirmed COVID-19 Outbreak at Procter & Gamble Belleville

Hastings and Prince Edward Counties/Nov. 30, 2020

Today, Dr. Piotr Oglaza, Medical Officer of Health and CEO at Hastings Prince Edward Public Health (HPEPH) confirms a COVID-19 outbreak at Procter & Gamble, 355 University Ave., Belleville. HPEPH has confirmed 9 cases of COVID-19 among individuals at the P&G site in Belleville.

P&G is working closely with HPEPH and has provided contact information for the individuals who were on site at P&G Belleville between November15 and November 25. Several people identified as high-risk contacts have been instructed by HPEPH to self-isolate immediately and to get tested. Once tested, they are required to remain in quarantine for 14 days after their exposure, regardless of test results.

While HPEPH does not typically disclose the location of a workplace outbreak in order to protect individuals’ privacy, this information is disclosed when needed to meet public health objectives such as contact tracing.

“It is incredibly important that impacted individuals isolate immediately and seek testing as directed by public health in order to prevent further local transmission of COVID-19,” says Dr. Oglaza. “While the risk to the community from this outbreak is considered low at this time, it serves as an important reminder to residents of Hastings Prince Edward to continue to follow public health guidance at all times, whether in the workplace, out in the community or at home,” says Dr. Oglaza.

The products manufactured at the P&G Belleville site, feminine hygiene and incontinence products, pose no risk of transmission to the public and can be safely used, Dr. Oglaza confirms.

“Since the beginning of the pandemic, P&G has worked collaboratively with HPEPH to implement robust safety protocols including employee screening, social distancing, mandatory masks, enhanced disinfecting procedures and frequent hand sanitizing to protect the health and well-being of our employees, contractors, and the community,” says Mutazz Akour, P&G Belleville Plant Senior Director. “We will continue to assist HPEPH to ensure that they have all the information they need to complete contact tracing.”

HPEPH recommends all residents practice five fundamental actions to protect themselves and others:

  • Stay home when ill, as directed by provincial assessment tools;
  • Always physical distance with those outside your household;
  • Wear a mask or face covering in public spaces, as well as when physical distancing is difficult or not possible;
  • Wash your hands often, and clean frequently touched surfaces;
  • Get tested if you have symptoms of COVID-19 or have been in close contact with someone diagnosed with COVID-19.

In addition, HPEPH asks that all individuals avoid non-essential travel and stay as close to home as possible. This is especially important when considering travel to and from regions with higher rates of COVID-19 transmission. It can be discouraging to witness increased rates of COVID-19 in our region, but be kind to one another as we work together to stop the spread of this virus.

To learn more about COVID-19, how you can protect yourself and what to do if you suspect you may be at risk, please visit or Ontario’s website.


Media contacts

Maureen Hyland, Communications Specialist

P&G Canada:
Joyce Law, Communications Director

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Individuals turning 12 and over in 2021 who have not yet had a first dose, or those who meet the minimum second dose interval are now eligible to attend HPEPH walk-in clinics. To view the schedule, visit the Booking and Eligibility Page.

If you attended a clinic and did not receive an email copy of your vaccination receipt you can download a copy off the provincial booking site at


Individuals turning 12 and over in 2021 can also receive their vaccination at participating local pharmacies. Please visit for location and registration information.


On Friday, July 16 at 12:01 a.m., Ontario moved to Step 3  of the the Roadmap to Reopen. We must all continue to follow the public health measures, advice and restrictions. Outdoor gatherings are limited to 100 people in Step 3, and distancing must be maintained. For more information, visit our COVID-19 page.


If you are concerned about potential exposure to a positive case of COVID-19, please be reassured that any contacts of a confirmed case will be contacted directly and monitored by public health.

Low-risk and indirect contacts should self monitor for symptoms for 10 days from the time of potential exposure and seek testing if symptoms develop. Low risk contacts do not need to isolate unless symptoms develop, and can continue to attend school/work/daycare while monitoring for symptoms.